About

Hello, my name is Henken Bean. I improve the experience of products and services through design and communication. I believe through humbleness, honesty, and learning to listen we can solve many problems and have more fun doing so!

henken.bean@gmail.com

 





 


Work experience

Art Director, User Experience

Comcast
2012-Present

Working to improve Comcast's Self-Service and Customer Experience offering by crafting powerful tools that enable customers to manage and troubleshoot their services with ease.

Sr. User Experience Designer

The Huffington Post
2012-2012

Responsible for mobile application and widget design for HuffingtonPost on multiple platforms including: mobile web, mobile native, desktop, and TV platforms.  

Sr. User Experience Designer

Comcast Interactive Media
2010-2012

On a team of designers responsible for the design of mobile applications for Comcast and a participant in the unification of cross-platform products and experiences.

  • Brainstorm new features for Comcast video services
  • Translate user stories into clean, intuitive designs
  • Present + discuss UX solutions with business stakeholders
  • Participate in fluid agile development cycles
  • Collaborate with other cross-platform teams
  • Strive to improve the overall customer experience

User Interface Designer

Comcast
2008-2010

Worked on the IA and User Experience for Comcast's future tru2way enabled Set Top Box and provided recommendations for enhancements to existing nationally deployed guide software.

  • Translation of business / product requirements into UX solutions
  • Proposed a new IA for Comcast's On Demand library
  • UX for search + discovery tools for video content
  • Envisioned new features for video consumption & management
  • Wrote RFP's + produced design with selected agencies
  • Completed Heuristic Reviews of legacy interfaces

Interactive Producer

Fastspot LLC
2007-2008

  • High-level Information Architecture
  • Wireframe Concepting
  • HTML and CSS Production for web
  • Photoshop Production

Media Designer

Enhanca LLC
2006

  • Print Design
  • Documentary Video Production
  • HTML/CSS Production
  • Flash Production

Freelance Designer

Self
2005-Present

 


Education

Maryland Institute College of Art
BFA in Interactive Media


Exhibitions

INTROCEPTUAL GHOSTLAND
Bushwick Biennial
NurtureART Gallery

Conflux City 2009 July, 2009

THOUGHT PAINTINGS
Grand Small Works
FUEL Gallery December, 2009


Speaking

DEFINING UX
Panel, PhillyCHI
November, 2013

PRINCIPLES OF ONBOARDING
UX Happy Hour, Think Brownstone
March, 2013

DESIGN + BUSINESS: CREATIVITY AS AN AGENT OF CHANGE
Information Architecture Summit
March, 2012

A UX LOVE LETTER TO ENGINEERING
Philadelphia Android Alliance
July, 2011

PHILAMADE SITENIGHT
Philadelphia Pecha Kucha Night
June, 2011


Groups & associations


Friends