What I do
I am a systems thinker who loves to visualize complexity in simple ways. I am experienced with design leadership for native mobile apps, TV experiences, and responsive websites. My superpower is a combination of product definition, information architecture, design strategy, and leadership.
Associate Creative Director, Comcast
I lead a team of designers who design, execute, and scale a new strategy and navigation system for the Xfinity App. The app is a central channel of the Xfinity ecosystem. It provides a way to get the most value out of the services you subscribe. Our designs are easy to use, helpful, and personalized. They allow you to complete vital tasks, discover new ways to interact with existing services, and grow your relationship with Xfinity.
Lead Journey Designer, Comcast
Worked to improve journeys across the Comcast customer lifecycle by identifying gaps and opportunities, uncovered customer and employee pain points, created a UX vision, and developed roadmap recommendations.
Product Manager, Applied AI, Summer of Code, Comcast
Worked in agile development to create a proof of concept for the Xfinity Assistant: a language-based assistant that helps with account management and troubleshooting. Developed use cases, wrote user stories, analyzed customer statements to improve the Natural Language Processing of the assistant.
Art Director, Comcast
Managed two designers and led UX for several apps and websites including the Xfinity My Account app, with over 18 Million downloads. Partnered with UX Research to test key experiences with customers prior to launch. Worked with development and product management to build designs and deploy.
Sr. UX Designer, Huffington Post
Responsible for design for a new streaming application for Huffington Post: HuffPost Live on iPad and web.
Sr. UX Designer, Comcast
Responsible for TV guide user interfaces and streaming apps.
UX Producer, Fastspot
Assisted in the production and design of websites within the Edu space.
UX Designer, Enhanca
UI design and production for websites.
Rutgers – Guest Lecturer, Masters of Business, UX Design Intensive
Design & Business: Creativity as an Agent of Change
A UX Love Letter to Engineering
Philadelphia Android Alliance
Philadelphia Pecha Kucha Night
Maryland Institute College of Art
BFA, Interactive Media